Terms

Welcome to MASRA, a modern logistics platform designed to streamline the transportation and delivery of goods. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.

1. Definitions

• MASRA / Platform / Website: Refers to MASRA, the logistics platform and its services.

• User / You: Any individual or entity accessing or using the MASRA platform.

• Services: Refers to all logistics services offered by MASRA, including transportation, tracking, and delivery solutions.

2. Acceptance of Terms

By using MASRA, you confirm that you have read, understood, and agreed to these Terms & Conditions, as well as any applicable laws and regulations.

3. Use of the Platform

• Users must provide accurate and complete information when registering or using our services.

• You agree not to use MASRA for any unlawful purpose or in a manner that could damage, disable, or impair the platform.

• MASRA reserves the right to suspend or terminate accounts that violate these terms.

4. Service Availability

• MASRA strives to provide reliable, efficient, and innovative logistics services.

• We do not guarantee uninterrupted access to the platform and are not liable for temporary outages or delays caused by technical issues or unforeseen circumstances.

5. Intellectual Property

• All content, trademarks, logos, and materials on MASRA are the intellectual property of MASRA or its partners.

• Users may not reproduce, distribute, or create derivative works without prior written consent.

6. User Responsibilities

• Users are responsible for the accuracy of shipment details, addresses, and contact information.

• Users must comply with all applicable laws and regulations regarding the transportation of goods.

• Users must ensure the safety and legality of the items being shipped.

7. Limitation of Liability

• MASRA is not liable for any indirect, incidental, or consequential damages arising from the use of our platform.

• We are not responsible for delays, losses, or damages caused by third-party carriers or external factors beyond our control.

8. Privacy

• MASRA respects your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Modifications to Terms

• MASRA may update these Terms & Conditions from time to time.

• Users will be notified of major changes via the website or email.

• Continued use of the platform after updates constitutes acceptance of the revised terms.

10. Governing Law

• These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia.

• Any disputes arising from the use of MASRA will be subject to the jurisdiction of the competent courts in Saudi Arabia.

 

MASRA – Redefining logistics, one journey at a time.