Privacy Policy

Welcome to Masra,
Masra is committed to protecting your personal information in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia.

1. Information We Collect

We collect information you provide directly or indirectly, including:

• Name, mobile number, email address, and account details.

• Usage data such as access time, device type, visited pages, and IP address.

• Location data (if you grant permission through the app).

2. How We Use Your Information

We use your data to:

• Operate and improve Masra’s services.

• Verify your identity and manage your account.

• Communicate with you through notifications or emails.

• Analyze system performance and enhance user experience.

3. Data Sharing

Your personal information will only be shared in the following cases:

• With your explicit consent.

• To comply with applicable laws, regulations, or official requests.

• With trusted service providers who assist in operating the system, under strict confidentiality agreements.

4. Data Protection

We implement advanced security measures to safeguard your data from unauthorized access, loss, or misuse.
Our systems are regularly updated to maintain the highest standards of security.

5. Your Rights

In accordance with Saudi PDPL, you have the right to:

• Access your personal data.

• Request correction or deletion.

• Withdraw consent for processing your data (unless restricted by law).

6. Cookies

Our website uses cookies to improve your browsing experience. You can manage cookie preferences through your browser settings.

7. Policy Updates

Masra reserves the right to update this Privacy Policy when necessary. Users will be notified via email or within the platform if material changes are made.